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Frequently Asked Questions

 Contact Details for Returns and Product Enquiries

Product enquiries should be made using the ask a question option or the email option. If you receive a defective product or the wrong item reply to: This email address is being protected from spambots. You need JavaScript enabled to view it. Our normal trading hours are; EST Brisbane 9.30 - 2.30pm, Monday - Friday. We are not available Public Holidays.

 

Pricing

Prices displayed are inclusive of GST, which is calculated and displayed in your shopping cart order at time of checkout.

 

Garment Sizing

Silk Maxi Wrap Dresses come in a free size 8 - 16 or Plus which is indicated in the description. Silk Maxi Wrap dress lengths range from Short 20" - 22" suitable for a short skirt or top, Mid Length 20" - 28" suitable as a skirt or short dress and Long 30" - 36" suitable for long skirts and dresses. Please email if you need assistance with your order or wish to enquire further regarding sizes. Please ensure you order the correct size, we do not refund for incorrect size, however an exchange is acceptable. All returns should be verified with WyldSpice prior to return and received within 15 days of original order date. Please read our Terms pertaining to Image Disclaimer, which further details terms of sale in regard to clothing fabric colours as seen on this website.

 

Silk Garment Care and Manufacture

Caring for WyldSpice fashion garments; WyldSpice silk garments should be hand washed only and a cool iron can easily remove the creases from being folded. WyldSpice silk fashion garments are all individual and handmade. Minor imperfections may be found in the fabrics and finishing and are not necessarily considered a fault but an enhancement to the character of each piece.

 

End of line product sales

Essential Oils - This product category includes expired products, this does not detract from thier quality or effectiveness.  As with essential oils no returns are available for products which have a broken seal.

 

Payment

See payment

 

Postage

See postage

 

Refund and Return Policy

See return policy

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